Silkbank Phone Banking

Why walk to bank when you can talk to the Bank!

With Silkbank Phone Banking, your account is on your finger tips. Silkbank Phone Banking officers ensure that your financial needs are taken care of with ultimate accessibility, convenience and security, 24/7 throughout the year.

Facilities through phone banking:

You can now avail the following facilities by simply calling our 24-hours phone banking.

  • Issuance of Pay Order and Cheque Book
  • Credit Cards and Accounts Balance Inquiry/Transaction Details
  • Issuance of Credit Card and Bank Account Statement / E-statement
  • Enrollment of E-statement and SMS alerts
  • Activation, Blocking & Re-issuance of Silkbank Visa Debit Card and Credit Card
  • ATM Claims against unsuccessful cash withdrawals
  • ATM PIN Re-issuance for Credit Cards & Visa Debit Cards
  • Internet Banking Enrollment/Modification/Password Reset
  • Account Linking/De-Linking for Visa debit Card
  • Registration of Insurance Claims for products offering Insurance Benefits

Facilities through Interactive voice response (IVR):

In addition to product information , now you can access the following services for Bank Account and Credit Card through our Self-Service IVR :

  • Balance enquiry
  • Transaction Details
  • Statement Request via Fax/Mail Post/Email
  • ATM PIN Change
  • Silkbank Direct Banking Password Reset
  • Fund Transfers (for Bank Accounts) , Credit Card Bill Payment , Utility Bills Payment and Mobile Top-Ups

You can access self-service banking facilities using a secure 4-digit TPIN number.

You can generate your TPIN by calling Silkbank Phone Banking.

Subscribe to Silkbank phone banking by calling 111-100-777 NOW!

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