Contact Us

Contact Information

Silkbank Phone Banking:
You can contact our Silkbank Phone Banking 24-hours a day at 021-111-100-777. If you are calling from outside Pakistan, please dial +92-21-35205565

Silkbank Complaint Management Unit:
You can write to us at: Complaint Management Unit, Silkbank Limited 2nd Floor, Hussain Center Shahrah-e-Faisal, Karachi

For any enquiries, suggestions and complaints, please�click here. furthermore please follow below Important Guidelines while logging complaint.
Recommended Browsers: It is highly recommended to use Chrome or Mozilla Firefox (some option will not work) in Internet explorer.
Please do not use “special characters ie. ( “^ % ; - , < ‘ = + “ @ ! # $ * ) while you are updating notes in https://www.silkfeedback.com.pk/csms/

Silkbank Head Office:
20th-22nd Floors, Centrepoint, Off. Shaheed-e-Millat Expressway Near KPT Interchange, Korangi, Karachi - 74900, Pakistan UAN: 021-111-00-7455

Silkbank E-mail and Dropboxes
You may share your comments with us by e-mailing at info@silkbank.com.pk or placing notes in the dropboxes in the branches and ATM vestibules.




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