Contact Us

Contact Information

Silkbank Phone Banking:
You can contact our Silkbank Phone Banking 24-hours a day at 021-111-100-777. If you are calling from outside Pakistan, please dial +92-21-35205565

Silkbank Complaint Management Unit:
You can write to us at: Complaint Management Unit, Silkbank Limited 2nd Floor, Hussain Center Shahrah-e-Faisal, Karachi

For any enquiries, suggestions and complaints, please�click here. furthermore please follow below Important Guidelines while logging complaint.
Recommended Browsers: It is highly recommended to use Chrome or Mozilla Firefox (some option will not work) in Internet explorer.
Please do not use “special characters ie. ( “^ % ; - , < ‘ = + “ @ ! # $ * ) while you are updating notes in

Silkbank Head Office:

Silkbank Limited, Ground Floor, No. 13, Com 3 Mall, Block 6 KDA Scheme #5, Clifton, Karachi,

UAN: 021-111-00-7455

Silkbank E-mail and Dropboxes
You may share your comments with us by e-mailing at or placing notes in the dropboxes in the branches and ATM vestibules.

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